Name - Diana Childs When did you use us? - April 7th 2010
Were you happy with the driver? - Yes Were you happy with the price? - Yes Would you use us agian? - Yes Both were excellent! Thank you so much for returning my phone so promptly. I am sorry to have put you to so much trouble.
Can we add your comments to our website? - Yes
Name - Oliver Dismore When did you use us? - at least once a week
Were you happy with the driver? - Yes Were you happy with the price? - Yes Would you use us agian? - Yes Very happy with both thank you. Always prompt and couteous and the on-line booking makes the process completely hassle free
Can we add your comments to our website? - Yes
Name - Mr Rourke When did you use us? - 25/11/09
Were you happy with the driver? - Yes Were you happy with the price? - Yes Would you use us agian? - Yes How can we improve our site or service? - Excellent service. They confirmed my booking within minutes even though it was made late at night. The driver met me at the airport and took me straight to my destination. I will use them again in a couple of weeks time when I am visting the area again.
Can we add your comments to our website? - Yes
Name - Best When did you use us? - 11/10/09
Were you happy with the driver? - Yes Were you happy with the price? - Yes Would you use us agian? - Yes How can we improve our site or service? - Seems fine as it is
Can we add your comments to our website? - Yes
Name - James Hunter When did you use us? - Sun 4 th Oct
Were you happy with the driver? - Yes Were you happy with the price? - Yes Would you use us agian? - Yes How can we improve our site or service? - The link to the feedback form in the email was incorrect.
Can we add your comments to our website? - Yes
Response by Carbis Cabs - Many thanks for that the problem has now been corrected:-
Name - Martin When did you use us? - Sep 2009
Were you happy with the driver? - Yes Were you happy with the price? - Yes Would you use us agian? - Yes How can we improve our site or service? - Great Service, Will use again
Can we add your comments to our website? - Yes
Name - Bettina Boehm When did you use us? - July 2009
Were you happy with the driver? - Yes Were you happy with the price? - Yes Would you use us agian? - Yes How can we improve our site or service? - Great Service, sudden reply. Driver picked us up on time. Friendly staff. Nothing to improve
Can we add your comments to our website? - Yes
Name - Anne Marren When did you use us? - July 2009
Were you happy with the driver? - Yes Were you happy with the price? - Yes Would you use us agian? - Yes How can we improve our site or service? - excellent service was waiting for us and no delay whatsoever great value on return journey. lovely drivers and real chatty.
Can we add your comments to our website? - Yes
Name - Mr Derek Fitton When did you use us? - May 2009
Were you happy with the driver? - Yes Were you happy with the price? - Yes Would you use us agian? - Yes How can we improve our site or service? - Excellent service
Highly recommend
Can we add your comments to our website? - Yes
Name - Mrs Green When did you use us? - Winter Months from Newquay
Were you happy with the driver? - Yes Were you happy with the price? - Yes Would you use us agian? - Yes How can we improve our site or service? - Very professional service.When my flight was unexpectedly diverted to Plymouth, I had a call as soon as we landed from the driver to reassure me that he was fully aware of the situation and would be waiting to drive me home.
Can we add your comments to our website? - Yes
Name - Natalie When did you use us? - april 2009
Were you happy with the driver? - Yes Were you happy with the price? - Yes Were you happy with the driver? - Yes How can we improve our site or service? - No compliants at all. Very efficient booking service, all confirmed within minutes of booking and drivers were on time and very pleasant.
Can we add your comments to our website? - Yes
Name - Val Hawkins When did you use us? - april 2009
Were you happy with the driver? - Yes Were you happy with the price? - Yes Would you use us again? - Yes How can we improve our site or service? - I can't think of anything you could do to improve, service, price and courtesy were all excellent!
Can we add your comments to our website? - Yes
Name - Bethany Williams When did you use us? - 4th and 11th april 2009
Were you happy with the driver? - Yes Were you happy with the price? - Yes Would you use us again? - Yes How can we improve our site or service? - It Is Fine.
Can we add your comments to our website? - Yes
Name - William Bolding When did you use us? - 8th april 2009
Were you happy with the driver? - Yes Were you happy with the price? - Yes Would you use us again? - Yes How can we improve our site or service? - I had flown my 15 year old son down to newquay to meet friends, Staff were very helpful. I was happy to know that he was being picked up and then collected by the same car and the same driver which gave me peace of mind with him travelling by himself. I had sent fare down and he paid all at once. many thanks for all your help.
Can we add your comments to our website? - Yes
Name - GERNAIS Anthony When did you use us? - 12 april 2009
Were you happy with the driver? - Yes Were you happy with the price? - Yes Would you use us again? - Yes How can we improve our site or service? - All Is Ok Can we add your comments to our website? - Yes
Name - Margaret Oakley When did you use us? - 02/01/09 Were you happy with the driver? - Yes Were you happy with the price? - Yes Would you use us again? - Yes How can we improve our site or service? - Thankyou for the excellent service and your patience considering the delay in our arrival. I will be recommending your service to any friends who visit Newquay and require a cab Can we add your comments to our website? - Yes
Name - Peter B - Falmouth When did you use us? - Regular Airport Trips to and from Falmouth Were you happy with the driver? - Yes Were you happy with the price? - Yes Would you use us again? - Yes How can we improve our site or service? - The service has been prompt and efficient on every trip. An exceptional, economical and pleasant experience. Can we add your comments to our website? - Yes
Name - Norma Campbell When did you use us? - 29th. May and 19th June 2008 Were you happy with the driver? - Yes Were you happy with the price? - Yes Would you use us again? - Yes How can we improve our site or service? - Excellent service, fair prices, pleasant helpful drivers. Keep doing what you're doing. No need for improvement! Can we add your comments to our website? - Yes ______________________________________________________________________________________________________________________
Name - Ian Ward When did you use us? - April 2008. Pelynt and return Were you happy with the driver? - Yes Were you happy with the price? - Yes Would you use us again? - Yes How can we improve our site or service? - Difficult to say as we have used your service just once so far... but we will be doing so again Can we add your comments to our website? - Yes ______________________________________________________________________________________________________________________
Name - CLR When did you use us? - April 2008 Were you happy with the driver? - Yes Were you happy with the price? - Yes Would you use us again? - Yes How can we improve our site or service? - No suggestions - great friendly prompt service. Can we add your comments to our website? - Yes _____________________________________________________________________________________________________________________
Name - Peter Bellamy
When did you use us? - 07 March 08. Falmouth and return Were you happy with the driver? - Yes Were you happy with the price? - Yes Would you use us again? - Yes How can we improve our site or service? - I was happy with the prompt and polite service provided. I would not hesitate in using Carbis Cabs in the future. Can we add your comments to our website? - Yes
When did you use us? - 8/9 march 2008 Were you happy with the driver? - Yes Were you happy with the price? - Yes Would you use us again? - Yes How can we improve our site or service? - happy with both aspects; reliable profressional, fairly priced service
Sally. H. 3 passengers to Penzance When did you use us? - June/July 2007
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us again? - Yes
How can we improve our site or service? - Everything was efficient and friendly. I really appreciated the driver's sensitivity with coping with a car sick prone child - careful driving meant that she wasn't actually sick anyway! Well done! As soon as we get our holiday dates for next year we'll be booking our taxi to and from Penzance heliport. Thanks.
